Head of Engineering Operations
About this role
Education is one of the most important systems in the world. At Kognity, we build the technology that makes it work better, for the teachers delivering it and the students depending on it. The problems are real, the work is challenging, and the results show up in classrooms every day.
We're a 125-person EdTech scale-up powering learning in 120+ countries, helping students and teachers thrive through an intelligent platform that combines rich, interactive pedagogy with smart AI and data.
Why join Kognity?
Work on problems that matter - Your work directly influences the lives of teachers and students in over 100 countries. The scale is global, and the outcomes are tangible.
High ownership, high expectations - You are trusted to take initiative, make decisions and drive outcomes. Responsibility comes early, accountability is real, and results matter.
A fast-moving, high-performing team - You will work with smart, driven colleagues across the globe on complex problems. Standards and expectations are high, feedback is direct, and the pace is fast.
Continuous growth is the baseline - Everyone is expected and supported to learn quickly, improve constantly and raise their own bar. If you enjoy responsibility, momentum and meaningful challenge, you will thrive here.
Responsibilities
- Take full ownership of the engineering operating system within your first three months: tools, vendor contracts, on-call staffing, and platform support, so no escalations land on the CTO by default and engineers never lose time to broken tooling or unclear process.
- Audit and overhaul the hiring process end to end, improving interviewer calibration, role consistency, and onboarding so that time-to-hire and time-to-first-meaningful-contribution both come down measurably.
- Own TLT facilitation and drive EM layer consistency, with sessions that end in decisions, shared practices aligned across teams, and cross-EM escalations resolving