Account Management Intern

About this role

Responsibilities

• Partner Support: Assist Account Managers in managing a portfolio of restaurant and retail partners, helping with follow-ups, meeting preparation, and ongoing communication.
• Performance Analysis: Support in reviewing partner performance data (e.g. orders, conversion, visibility) to identify trends and improvement opportunities.
• Commercial Support: Help prepare materials and insights for commercial discussions, product introductions (such as Wolt Ads or Wolt+), and periodic business reviews.
• Operational Coordination: Support partners with day-to-day operational questions and collaborate with internal teams to help resolve issues efficiently.
• Product Adoption: Assist in tracking adoption of relevant Wolt products and identifying partners who could benefit from additional tools and services.
• Field Visits & Relationship Building: Join partner meetings and occasional restaurant visits together with Account Managers to better understand partner needs and strengthen relationships.
• Feedback & Insights: Collect feedback from partners and share observations with the team to help improve processes, tools, and partner experience.
• Education: Currently pursuing a degree in Business, Marketing, Sales, or a related field and being in their last year of studies.
• Communication Skills: Strong verbal and written communication skills in English and German

Requirements

• Analytical Thinking: Ability to analyse data, identify trends, and make informed decisions.
• Proactiveness: A self-starter with a can-do attitude and the ability to work independently in a fast-paced environment.
• Adaptability: Comfortable with multitasking and adjusting to new priorities as they arise.
• Tech-Savvy: Able to adopt new technologies quickly, for example Google suite, Slack, analytics tools etc.
• Interest in Account Management: Motivated to develop skills in partner management, relationship-building, and long-term business development.
• A hands-on internship with one of Europe’s most exciting tech companies
• A chance to collaborate with teams across multiple countries
• Mentorship and support from seasoned professionals
• A fun, inclusive, and friendly work culture

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.