Content Operations Coordinator

Your New Role

Behind every great listening experience is a team making sure the right content reaches the right audience at the right time. We're looking for a Content Operations Coordinator to join a global organization at the intersection of technology, content, and entertainment.

As a Content Operations Coordinator, you'll play a key role in supporting the journey of music, video, and podcast content across a global platform. Working closely with content partners and internal stakeholders, you'll help ensure that millions of users around the world can discover and enjoy content seamlessly.

You'll join an international team with colleagues across multiple regions, collaborating across functions including Product, Technology, Licensing, Commercial Partnerships, Trust & Safety, and Customer Support.

What You'll Be Doing

Review, assess, and process a wide range of incoming operational requests.

Manage and resolve a high volume of tickets with accuracy and efficiency.

Investigate operational issues and escalate when appropriate.

Troubleshoot content ingestion, curation, and catalog-related challenges.

Collaborate with internal teams and external content partners to identify solutions.

Support research, data gathering, and operational projects.

Contribute to process improvements and documentation updates.

Help drive priority initiatives and support the execution of team goals.

Ensure a high standard of operational excellence while working within global workflows.

Company Presentation

Our client is a global tech company offering popular streaming services to millions of users worldwide. With a vibrant headquarters in Stockholm they provide a flexible environment where creativity and innovation thrive. The corporate language is English, and cross-functional teams work together to develop products that reach millions every day. Here, you’ll have the opportunity to shape the future of digital experiences in a culture that values technical excellence, for