Solutions Engineer

About this role

Responsibilities

• Guide customers in solving their problems and meeting their requirements, generating excitement about NoSQL database technology.
• Collaborate closely with the sales team on account strategy and identify additional opportunities in existing accounts.
• Ensure the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution.
• Develop and deliver outstanding company/product presentations and demonstrations.
• Engage with technical professionals at all levels, from managers to architects and developers, and explain Couchbase Server and its applications.
• Serve as the technical product expert for customers and stay current on the NoSQL competitive landscape.
• Collaborate with Product Management and Engineering, providing feedback from the field and representing the customer perspective.
• Identify and produce internal and external technical collateral, such as typical deployment architectures or best practices.
• Preferred Qualifications:
• 6+ years of pre-sales engineering experience for enterprise back-end software.
• 2+ years of experience with RDBMS, including schema modeling, performance tuning, and configuration.
• Excellent presentation skills, with the ability to present technical solutions concisely to customers or potential customers.
• Experience engaging with developers.
• Passion for delving into technical issues and solving customer problems.
• Proactive in engaging with customers.
• Familia