Application Support Engineer | PHP, Javascript, Powershell | Helsinki
About this role
Job details
Job Role
Consultant
Work Location
Helsinki
State / Region / Province
Southern Finland
Country
Finland
Domain
Delivery
Interest Group
Infosys Limited
Company
ITL Finland
Requisition ID
149036BR
Role -Application Support Engineer
Technology -PHP, Powershell, JavaScript and Jboss, PLSQL, Windows ( Future: Kafka, MariaDB, Cassandra)
Location - Helsinki, Finland
Business Unit - ENGNE
Compensation - Competitive (including bonus)
Role Overview
We are seeking a proactive and technically strong Application Support Engineer to support, maintain, troubleshoot, and enhance enterprise applications built on PHP, JavaScript, JBoss, PL/SQL, and Windows-based platforms. The role will focus on production stability, issue resolution, environment support, deployment assistance, scripting automation, and database troubleshooting across business-critical systems.
The ideal candidate will have strong experience in application support and incident management, with the ability to work across application, middleware, database, and operating system layers. Exposure to future technologies such as Kafka, MariaDB, and Cassandra will be considered a strong advantage as the application landscape evolves.
Responsibilities
- Application Support & MaintenanceProvide L2/L3 application support for enterprise applications running in production and non-production environments.
- Monitor application health, investigate system issues, and ensure stable day-to-day operations.
- Troubleshoot and resolve incidents related to application functionality, batch processing, middleware, integrations, and database performance.
- Analyze recurring issues and implement sustainable fixes to improve platform stability.
- Perform root cause analysis (RCA) and contribute to problem management activities.
- Support defect fixes, minor application enhancements, and technical improvements as required.
- PHP Application SupportSupport and maintain applications developed in PHP, including debuggi