Inbound Specialist
About this role
DON’T BE IN THE DARK ABOUT YOUR CAREER…….
‘ARE YOU 'CUSTOMER FOCUSED & TEAM PLAYER'
WE LIKE THAT ABOUT YOU
Sandvik is a global, high-tech engineering group, providing front-line products and services for the mining and construction industries. The Sandvik Group has been in operation since 1862 and today employs some 40,000 people, working in approximately 160 countries. Our diverse solutions delivered by our highly qualified and proficient employees enhance our customers’ productivity, safety and their profitability.
We are now recruiting for an Inbound Specialist - for a permanent role in our Dublin Office.
JOB PURPOSE
You manage and improve relationships with the suppliers in your portfolio and ensure agreed performance targets are met, including on-time delivery and lead-time accuracy. You proactively engage with suppliers to deliver improvement initiatives focused on availability and inventory reductions. You also conduct regular business review meetings and agree corrective actions if required. You ensure that the operational buying tasks are performed in a timely manner. End to end responsibility including PO placement, PO tracking from order to receipt, expediting urgent orders, resolving invoice discrepancies, data integrity maintenance and responding to sales region queries. You are also responsible for system parameter maintenance including lead-time, safety stock levels and classification. You improve availability and reduce lead-time through accurate and timely forecasting.
MAIN RESPONSIBILITIES
Key performance areas
Day to day management of operational buying activities and driving supplier performance for the respective supplier base with focus on parts availability and working capital.
Expectations focus on making and implementing sound business decisions based on available data.
High level of collaboration with internal stakeholders including: Sourcing, Engineering and Customer Service.
Key Activities
Manage and improve relationships with the suppliers in your portfolio
Ensure agreed performance targets are met including on-time delivery and lead-time accuracy
Proactively engage with suppliers to deliver improvement initiatives focused on availability and inventory reductions
Conduct regular business review meetings and agree corrective actions if required
Ensure that the operational buying tasks are performed in a timely manner. End to end responsibility including PO placement, PO tracking from order to receipt, expediting urgent orders, resolving invoice discrepancies, data integrity maintenance and responding to sales region queries.
Responsible for system parameter maintenance including lead-time, safety stock levels and classification. Improve availability and reduce lead-time through accurate and timely forecasting.
Design and implement inventory reduction initiatives such as Vendor Managed Inventory
Support supply chain improvement projects and work closely with other departments as needed.
Understand and improve customer experience by driving improvements in the order fulfilment rate.
Ensure that the supplier portfolio is optimized: eliminate dormant suppliers, rationalize the active supply base
Other ad hoc duties as required by management
Requirements
- You have extensive experience in a related supply chain role and have strong knowledge of Logistics Systems and Supply Chain Management. You will also have a deep understanding of purchasing, planning and inventory control. Strong experience of supplier management and/or inventory planning is a must, as is strong knowledge of ERP systems and business management tools. You speak fluent English (another European language would be of benefit) and have the ability to travel within the region. General knowledge of Aftermarket business is an advantage.
- Education, Licenses & Certificates
- A degree level or equivalent, ideally in a business or supply chain discipline.