Commertial Operations Manager

About this role

Responsibilities

• Bring energy, knowledge, innovation and leadership to carry out the following:
• Strategic Analysis & Forecasting
• : play a key role in the annual and multi‑year commercial planning processes for Oncology, leading analytical work, ensuring consistency across teams, and assessing multiple scenarios to support strategic decision‑making.
• Performance Monitoring & Market Insights
• : lead end‑to‑end performance monitoring across public and private markets, owning monthly KPI tracking, proactively identifying trends, risks and opportunities, and translating insights into clear, data‑based recommendations in regular business reviews with senior stakeholders.
• Private Market Commercial Offer
• s: design and build annual commercial offers for key private groups, track performance vs. objectives, and proactively identify risks and opportunities to optimize impact and ensure delivery of agreed outcomes.
• Financial & Expense Management
• : own the tracking and monitoring of promotional budgets and commercial expenses, ensuring accuracy, transparency and financial discipline, while providing guidance and training to teams as needed.
• Advanced Data Analytics & Decision Support
• : drive high‑impact analytics initiatives using advanced analytical approaches to support business trends and insights, performance optimization, resource allocation and prioritization initiatives across the Oncology portfolio.
• Cross‑Functional Leadership & Governance
• : act as a strategic thought partner to cross‑functional leaders (Marketing, Sales, KAM, Finance, Market Access and Medical), actively contributing to the evolution and execution of key commercial governance processes such as incentives, segmentation and targeting.
• What skills you will need:
• In order to excel in this role, you will more than likely have:
• Bachelor’s degree in Life Sciences, Business Administration, Engineering, or a related field; MBA or advanced postgraduate education in business, strategy, or finance is preferred.
• At least 3 years of experience in commercial strategy, planning, commercial excellence, or strategy & operations roles, ideally within pharma, healthcare, consulting or data‑driven environments.
• Strong analytical and financial acumen, with the ability to work with complex datasets, performance indicators and forecasts to generate meaningful business insights.
• Ability to influence, challenge, and partner constructively with senior stakeholders in a complex, matrixed organization.
• Excellent communication skills, with the ability to translate complex concepts and data into clear, concise messages for executive audiences.
• High level of comfort operating in ambiguous, fast‑changing environments, demonstrating resilience, problem‑solving, and sound judgment.
• Fluent in Spanish and English, with advanced proficiency in Excel, PowerPoint, and commercial analytics tools, and experience using CRM and enterprise reporting systems.
• Willingness to be based in Madrid and to undertake occasional domestic and international travel as required.
• Why Join Us?
• As a company, we are committed to keep the patient at the very heart of all that we do and strive to find solutions and treatments for some of the world’s most challenging healthcare needs.
• We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment.
• So, if you are ready to make a meaningful impact on Oncology strategy and help shape commercial excellence in a dynamic, cross-functional environment, please apply today.
• Required Skills:
• Budget Management, Commercial Analytics, Commercial Strategies, Cost Management, Data Analysis, Digital Marketing, Financial Management, Forecasting, Market Research, Oncology Marketing, Operational Excellence, Product Management, Project Management, Promotional Activities, Stakeholder Engagement, Strategic Planning, Vendor Management
• Preferred Skills:
• Current Employees apply
• HERE
• Current Contingent Workers apply
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• Search Firm Representatives Please Read Carefully
• Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
• Employee Status:
• Regular