Senior Technical Product Manager (Biometric Authentication)
About this role
Veriff is building the foundational trust layer of the internet, empowering people to safely and privately prove they are who they say they are. Our identity verification platform powers onboarding and authentication for some of the world's largest marketplaces, fintechs, and platforms. Biometric Authentication is our second-largest product, and it's how we move customers from one-time identity checks to continuous, lifecycle-long trust.
THE OPPORTUNITY
Biometric Authentication turns every verified user into an ongoing, secure relationship: silent re-verification, step-up authentication, and fraud prevention at the moments that matter. The product runs in production at enterprise scale, with real cost, conversion, and latency consequences for major customers.
As this product has grown into a multi-product area, we're hiring a Senior PM to take primary ownership of Biometric Authentication: driving customer research, competitive roadmap strategy, and pricing, in close partnership with machine learning, engineering, design, sales, and GTM. In this role, you'll be expected to operate autonomously with low management overhead, default to cross-functional collaboration, and are comfortable experimenting and shipping fast. You'll bring enough context and judgement to make commercial trade-offs without waiting for direction. You'll be at your best in ambiguous, fast-moving environments and on distributed, international teams.
This is a role for a PM who treats adoption, conversion, and revenue as their own problem, not one who manages a feature backlog and waits for commercial direction.
Responsibilities
- Own the product end to end. Take primary ownership of Biometric Authentication: strategy, roadmap, and execution — across a cross-functional squad of ML, engineering, and design.
- Own a commercial metric. Pick up a revenue, adoption, or conversion metric, diagnose the gap, and design the customer research and process changes to close it alongside sales and GTM.
- Make decisions at scale. Reason about trade-offs in cost, conversion, and latency against live enterprise contracts, in real production conditions, on a regular basis.
- Run a tight customer-feedback loop. Turn enterprise customer feedback into a prioritized, defensible roadmap.
- Own competitive positioning and pricing. Track the biometric and identity landscape and shape packaging and pricing grounded in real unit economics.
- Operate with high agency. Get to independent operation within ~60 days and start clearing the highest-impact work early.
Requirements
- A technical background and fluent with technical systems: distributed transactional systems, machine learning, operational metrics, COGS, and SDK delivery. (Ability to program is a plus; you won't be building ML models but you should be able to do query, debug and do root cause analysis independently)
- Experience thriving in a scale-up: high ambiguity, fast pace, and challenging environments.
- Strong understanding of B2B2C user experience: fluency in the end-user experience inside a business product.
- ~5+ years of product management experience.
- Experience in fintech or marketplace products.
- Background in authentication, security, or identity.
- Ability to program is a plus; you won't be building ML models but you should be able to do query, debug and do root cause analysis independently)
- Previous Software Engineering / Data Science development experience
- Why Veriff?
- We are the preferred identity verification platform partner for the world’s most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing! With a diverse team in the United States, United Kingdom, Spain, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we’re dedicated to helping businesses and individuals build a safer and more secure world. We strive to be the benchmark for trust online, and we take pride in being a positive force.When you join Team Veriff, we offer you the opportunity to have a real impact and advance your career whilst looking after you along the way with a range of benefits designed with you in mind. Some of our favourites include...
- Flexibility to work from home
- Stock options that ensure your share in our success
- Extra recharge days on top of your annual vacation
- Comprehensive relocation support to Estonia or Spain
- Extensive medical, dental, and vision insurance to ensure you’re feeling great physically and mentally
- Learning and Development & Health and Sports budget that you are free to tailor to your own needs
- Four weeks of fully paid sabbatical leave after reaching your 5th work anniversary
- We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives, and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you!
- Please be informed that in the final stage of the recruitment process we may request you to go through identity verification. For more information, please see Recruitment Privacy Policy. #SPBTAL #LI-Remote