Product Business Analyst - Malta

About this role

Responsibilities

• Partner with Product Owners/Managers to drive day-to-day product discovery and delivery for internal tools.
• Collaborate with stakeholders (e.g., Game teams, Operations, Finance, Risk/Compliance, Customer Support) to gather, analyse, and document requirements.
• Translate business needs into user stories, use cases, process flows, and acceptance criteria that are ready for development.
• Maintain and continuously improve product documentation (Confluence), including specifications and release notes.
• Support process improvement: identify inefficiencies, propose solution options, and evaluate impact on teams and KPIs.
• Work with engineering to clarify scope, assumptions, dependencies, and edge cases; help break down work into actionable tasks.
• Help prioritize features and enhancements based on business value, risk, effort, and stakeholder impact.
• Analyse product performance and adoption using data (usage metrics, operational KPIs, user feedback) and communicate insights via reports and presentations.
• Support testing and release readiness: collaborate with QA to ensure test scenarios align with business requirements; validate outcomes with stakeholders.
• Enable successful rollout: coordinate training sessions, user guides, and stakeholder communication when new functionality is introduced.

Requirements

• 2–3+ years of experience in Business Analysis, Product Analysis, or a similar role.
• Strong understanding of Agile ways of working (Scrum and/or Kanban) and experience working with cross-functional teams.
• Excellent requirements and documentation skills (clear, structured, and testable).
• Proficiency with Atlassian tools (Jira, Confluence); ability to manage backlogs and d