Strong Communicators Needed for An Airbnb Luxe Home Consultant Project - Ixtapa-Zihuatanejo, MX
About this role
Company Description
Job Description
Join our program supporting Airbnb's Luxe program as a Home Consultant and help us uphold the exceptional quality and hospitality standards expected from the luxury homes in Airbnb's Luxe offering.
As part of our Managed Services program, you will conduct in-person home assessments, document property conditions, capture photos, and provide detailed evaluation reports to support our luxury quality review process. Consultants typically complete home consultations in approximately 2 hours, with some variation depending on property size.
Please note that this project operates on an as needed basis. Assignment volume may fluctuate throughout the duration of the program and is not guaranteed. Some weeks may have higher activity levels while others may be lighter depending on operational demand and market needs.
What you'll do:Conduct in-person onsite home consultations and property evaluations
Capture high-quality photos and document property conditions
Complete structured assessment reports based on your independent expert evaluation of the properties using provided guidelines and templates
Maintain professional and responsive communication and interactions with Hosts
Coordinate scheduling and availability through MediaBox and email communication
Ensure timely and accurate submission of reports following each consultation
Requirements
- Who you are:Preferred but not required: background in hospitality, customer service, interior design, real estate, or related fields
- Flexible schedule
- You have reliable transportation and a willingness to travel to assigned locations
- You own a phone or tablet that can be used to complete reports and upload photos
- Amazing communication skills
- Strong attention to details
- Proficient in written and spoken English
- Tech-comfortable and able to complete reports via a stable internet connection
- You are located within 1 hour driving distance from the job post location you are applying for
- Additional Infor