Payroll & Benefits Specialist - Finland

Job Description Summary

Job Description

Roles and Responsibilities:Own the end-to-end processing and validation of payroll and benefits-related invoices, ensuring accuracy, completeness, and on-time payment

Serve as a primary point of contact for payroll and benefits-related invoice queries from employees and HR partners, providing timely and professional responses

Investigate and resolve booking/ payment discrepancies using established procedures and tools

Collaborate with internal teams and external providers to resolve more complex issues, escalating to the People Leader or senior team members as appropriate

Develop and maintain strong working relationships with HR, Finance, vendors, and other stakeholders to support smooth payroll and benefits invoice payments

Identify recurring issues or process gaps and propose improvements to enhance accuracy, efficiency, and customer experience

Required Qualifications:Experience in the Human Resources & Payroll and Benefits Service Delivery

Experience in Accounts Payable/ Invoice Management

Strong oral and written English language skills

Ability to work in a complex and rapidly changing work environment across multiple stakeholder groups, with comfort and efficiency

Ability to communicate effective through written and verbal communication and consistently deliver high quality customer service in a professional manner

Demonstrated effectiveness to prioritize between tasks with different deadlines, complexity

Desired Characteristics: Strong problem-solving skills to quickly identify and present the creative/collaborative solutions

Previous experience working with Workday and any ticketing system is an advantage

Additional Information