Competence Development Specialist, Espoo
About this role
We are looking for a hands-on Competence Development Specialist to join a global technology leader's Global Customer Solutions Engineering (CSE) team in Espoo. In this role, you will play a key part in coordinating training programs and managing learning platforms for over 1,100 engineers worldwide. You will step into a forward-thinking environment focused on digitalization and AI tools, working alongside a supportive team that offers a top-tier, structured onboarding experience.
About the role
This role focuses on the operational excellence of our competence development initiatives within the CSE department. You will support the Process Owner in building a sustainable training platform while acting as a bridge between technical experts and frontline engineers.
You are offered:
Award-winning onboarding: Your manager is dedicated to providing a top-tier, structured onboarding experience (modeled after a previously award-winning framework) to ensure you feel supported and confident from day one.
A unique learning ground for tech and AI: You will work alongside a dynamic, forward-thinking global team and three young, enthusiastic managers who are highly focused on digitalization and cutting-edge AI tools.
Work tasks
Your responsibilities will be varied and structured around seasonal priorities, giving you a chance to focus deeply on specific operational streams:
Schedule training cycles and manage the global program calendar across multiple regions.
Maintain the Learning Portal on SharePoint by updating resources and organizing new sections.
Manage participant registration and audit certification data within Workday.
Collaborate with experts to develop structured, production-ready e-learning content.
Prepare status updates and progress dashboards to track initiative success.
Support the rollout of pilot training sessions and document participant feedback.
We are looking for
A Bachelor's or Master's degree in a relevant field (e.g., HR, Business, Communication