Administration and tuning of Qualys across a global tenant
Operational and technical support for the Qualys security platform to ensure continuous vulnerability management and asset visibility across enterprise environments
Collaborate with SOC, Endpoint Security, Network, Analytics and Architecture teams to maintain security controls, support remediation, and ensure platform reliability
Drive improvements in the vulnerability detection activities through agent configuration/remote scanning, troubleshooting, automation, enrichment, and workflow enhancements
Help with complex incident response actions related to vulnerability detection and support major security initiatives
Ensure high-quality handling of request/incident and changes using SNOW and Jira, working fully aligned with ITIL processes
Participate in the elaboration and maintenance of Qualys documentation using Confluence
Requirements
Hands-on experience with Qualys or similar vulnerability detection tools, operating at enterprise scale
Understanding of Qualys agents and the way they work, Qualys connectors, Qualys QGS, scanners (both on prem and virtual), FIM
Experience in handling Qualys agent issues, tweaking of scanning profiles, network connectivity issues
Ability to read, interpret, and correlate logs from multiple sources (with focus on Qualys logs used to troubleshoot issues)
Experience with ITIL processes and working with SNOW/Jira
Excellent troubleshooting skills and comfort with complex, distributed systems
Strong communication skills in English and ability to work with global teams and vendors
Ability to take ownership, challenge existing configurations, and influence security posture through data-driven decisions
Strong documentation, communication, and cross‑team collaboration skills
Nice to have Skills:
Experience with vulnerability detection tools (Qualys is a plus)
Basic scripting knowledge for automation, enrichment, or bulk configuration changes
Familiarity with Jira/Service Now/Confluence
Experience in large, regulated environments (pharma, finance, manufacturing)
Exposure to Security Operations/SOC collaboration, threat intel workflows, or cloud-security initiatives