Senior Business Analyst – Automation, Analytics & AI

Job Description

Position overview:

The

Senior Business Analyst – Automation, Analytics & AI (Sr. BA - AA & AI)

operates at the country level to identify, design, and deliver technology-enabled solutions that

improve clinical trial operations efficiency, quality, and compliance. The role leads the intake, assessment, and delivery of local automation, analytics, and AI initiatives, creates compelling business cases, builds or oversees development of country tools, and scales fit-for-purpose solutions to other countries or the Region when applicable.

As needed, the Sr. BA – AA & AI may also support initiatives driven by Regional Operations teams. The role ensures adherence to ICH GCP, company policies, and local regulations, and drives measurable impact through robust KPIs and change enablement.

Educational Requirements:

Bachelor’s degree in a life science discipline, business analytics, computing science,

engineering, or related field.

Required Experience:

5 years of relevant experience in data/analytics, process improvement, or technologyenabled transformation within life sciences/healthcare or a comparable regulated

environment which includes:

o Successfully designing and delivering automation/analytics/AI-enabled solutions

(e.g., dashboards, RPA/workflow automation, AI/ML pilots) that produced

measurable improvements.

o Experience coordinating cross-functional stakeholders, with hands-on project

management in a matrix environment.

Preferred Experience:

Experience working across multiple countries or in regional programs.

Exposure to integrations with IT/data science teams and vendor coordination.

Familiarity with clinical trial processes and operational metrics.

Compliance/regulatory: understanding of ICH GCP and applicable quality and data

protection requirements.

Required Knowledge, Skills and Abilities:

Business process modeling and requirements techniques

End-to-end product and solution ownership mindset

Data literacy and analytics: ability to translate business questions into metrics; hands-on

with BI tools (e.g., Power BI/Tableau) and data querying basics (SQL or equivalent).

Automation/AI awareness: practical experience with workflow automation/RPA platforms;

exposure to AI/ML use cases and constraints in clinical operations.

Program/project management

Communication & influence

Change enablement

Problem-solving & critical thinking: structured analysis, hypothesis-driven approach, and

pragmatic delivery mindset.

Required Skills:

Adaptability, Analytics, Business Analytics, Business Case Development, Business Data Analytics, Business Process Modeling, Clinical Trials Operations, Collaborative Development, Computer Science, Cross-Cultural Awareness, Data Literacy, Data Science, Key Performance Indicators (KPI), Life Science, Matrix Management, Problem Solving, Process Improvements, Regulatory Compliance, Standards Compliance, Structured Query Language (SQL)

Preferred Skills:

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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular