Solution Consultant to FNZ
About this role
Role Description
FNZ Solutions Consulting is a dedicated & focused division within Transformation & Change team, which provides Platform Consulting services to new and existing customers.
The Solution Consultant role is a key role within this team, and will provide leadership and expertise in the following areas:
Platform Proposition definition and enhancement.
Target Operating Model definition and enhancement.
Business transformation support and consultancy services.
Regulation and advice on platform compliance.
Customer training programmes and knowledge transfer.
Platform configuration and the MWS process.
Development of bespoke customer requirements.
Platform integration design.
Specific Role Responsibilities
Provide propositional leadership and support for the FNZ Solution Consulting function, building capability, and providing support for other members of the team. Instil a spirit of continuous improvement in the team.
Work with FNZ customers to help define proposition and product requirements. Provide Market expertise as required. Be an SME in FNZ Platform functionality and apply this understanding to help customers define propositions that best utilise or enhance FNZ core platform capabilities.
Have a full understanding of a Platform Target Operating Model, including the interfaces between platform and customers operations and FNZ Investment operations. Provide advice to customers regarding best practice operating model design.
Be an expert in the FNZ Wealth solution and run the MWS Configuration process for new platform implementations, capturing all customer configuration points in service configuration documents.
Document bespoke customer requirements understanding the impact of these changes and design high-quality technology solutions to meet them.
Provide review and quality assurance off design documentation produced by the FNZ analyst team
Responsibilities
- Platform Proposition definition and enhancement.
- Target Operating Model definition and enhancement.
- Business transformation support and consultancy services.
- Regulation and advice on platform compliance.
- Customer training programmes and knowledge transfer.
- Platform configuration and the MWS process.
- Development of bespoke customer requirements.
Requirements
- Platform integration design.
- Provide propositional leadership and support for the FNZ Solution Consulting function, building capability, and providing support for other members of the team. Instil a spirit of continuous improvement in the team.
- Work with FNZ customers to help define proposition and product requirements. Provide Market expertise as required. Be an SME in FNZ Platform functionality and apply this understanding to help customers define propositions that best utilise or enhance FNZ core platform capabilities.
- Have a full understanding of a Platform Target Operating Model, including the interfaces between platform and customers operations and FNZ Investment operations. Provide advice to customers regarding best practice operating model design.
- Be an expert in the FNZ Wealth solution and run the MWS Configuration process for new platform implementations, capturing all customer configuration points in service configuration documents.
- Document bespoke customer requirements understanding the impact of these changes and design high-quality technology solutions to meet them.
- Provide review and quality assurance off design documentation produced by the FNZ analyst team