RTSM Project Manager
About this role
We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme.
We embrace modern work practises; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in-office work.
Discover more about our company wide benefits and life at GSK on our webpage
Life at GSK | GSK
RTSM Project Manager
The individual is responsible for the design, development, testing, validation, execution, & maintenance of clinical studies in the RAMOS Interactive Response Technology (IRT) system. Individual is responsible for ensuring data integrity is maintained and driving /implementing continuous improvement across all Clinical Supplies systems. Individual is responsible for oversight of Clinical Studies by non-GSK IRT Vendors.
In this role you will:
Responsibilities
- May include supervising staff.
- Assess planned studies for suitability for RAMOS IRT system.
- Independently configures and manages/maintains complex IRT study designs, possibly those with an international or more complex design, adaptive design, etc.
- Proactively identify and communicate issues as well as provide proposed solutions.
- May be IRT group business point of contact for technical systems (Randomization and Container Code, Packaging, and Shipping Systems).
- Responsible for drafting, amending, & determining gaps in SOPs.
- Raise Deviations/Customer Complaints and associated CAPAs. Assist with Helpdesk during daytime hours, when needed, in addition to participating on Helpdesk Stand-by/On-Call rotations (nights, weekends, holidays).
- Accountable for identifying, owning, and implementing process improvements and training needs & gaps.
- Analyze data and drive/implement continuous improvements.
- Provide technical guidance/support to Clinical Development for their outsourced IRT studies.
- Lead interactions with RDIT for operational system issues and drive future IRT enhancements.
- Develop supply strategy to eliminate stockouts, minimize waste and reduce shipments.
- Why you?
- Basic Qualifications & Skills:
- Understanding of the development process and clinical supplies
- Demonstrates fundamental knowledge of PDS - CSC computer systems.
- Ability to maintain accurate records and files in accordance with GSK policy, cGMPs, and SOPs
- Proven computing skills & experience with various software: Excel, Word, Powerpoint, Visio, MS Project, etc.
- Proven ability to work in a matrix team
- Ability to work independently
- Should be detail-oriented and possess the ability to handle multiple tasks
- Ability to train others inside and outside the workgroup in area of expertise
- Experience in working with customer relations
- Must exhibit excellent oral and written communication skills
- Good interpersonal skills
- Good planning and coordination skills
- Creative and innovative thinking
- Strong problem-solving skills
- Drive for continuous improvement
- Scientific degree or equivalent experience
- related experience in IRT or clinical supplies
- How to apply
- We welcome applications from people with different backgrounds and experiences. If this role speaks to you, please apply and tell us briefly how your skills and experience match the responsibilities and qualifications listed. We look forward to hearing from you.
- Closing Date for Applications – 12th June 2026