AX / UX Designer – Laboratory Software & AI Systems (m/f/d)
About this role
Job Description
Join a culture where every employee is charged with a customer-first mandate.
You will innovate with the user in mind, leveraging our global expertise and capabilities to deliver trusted answers to our customers’ most critical questions in the life sciences, diagnostics, and analytical laboratory markets.
As part of a globally operating team of experienced UX designers, you will define and design user experiences for laboratory software and applications — with a strong focus on
AI-driven and agent-based experiences (AX)
.
Located at our Waldbronn site near Karlsruhe, the Usability and Design Center (UDC) works with marketing, Software Developers, scientists, and other experts across Agilent sites worldwide.
Tasks:
Define how agentic capabilities are implemented in applications, translating AI potential into
usable, understandable, and trusted product experiences
Design human–agent interaction models within applications, including:
initiation, guidance, feedback, handover, override and failure handling
Integrate agent behavior into end‑to‑end user workflows, ensuring AI augments user tasks rather than disrupting established UX patterns
Generate intuitive software navigation, interaction concepts, and UI designs for complex laboratory workflows
Develop interaction concepts, wireframes, prototypes, and design specifications to support software implementation
Work in early product definition phases with Product Management, R&D, and AI teams to shape
scope, constraints, feasibility of agent-based features
Translate user needs and system capabilities into clear UX concepts and specifications
Represent the user perspective in stakeholder discussions and cross-functional teams
Continuously refine AX and UX together, using usability evidence to balance
automation, transparency, trust, productivity
Collaborate closely with usability engineers to validate concepts and improve solutions
Support the UX team with development and evolution of UX / AX methods, guidelines, and advance internal capabilities and adoption of AI supported workflows to boost productivity
Requirements
- Requirements :
- Diploma, BA or MA degree in User Experience Design, Interaction Design, Human Factors, or similar
- Experience as a UX/UI Designer for software applications (tech: web required , desktop bonus), with solid Figma skills
- Demonstrated ability in interaction design, workflow design, AI assisted prototyping and concept development
- Strong ability to design
- complex workflows and systems
- , not just UI
- Experience in:
- AI-driven user experiences
- agent-based systems
- human–AI interaction models
- Excellent communication and presentation skills with the ability to align stakeholders
- Strong team player with a proactive and solution-focused mindset
- Ability to deal with complexity and technical environments
- Fluent command of English is required
- Some international travel is required
- Additional Preferred Qualifications:
- Experience in life science, medical, or B2B software environments
- Experience or strong interest in automation solutions
- Experience with design systems and scalable UX frameworks
- Familiarity with agile development processes
- A cross-disciplinary interest in hardware design