Senior Factory IT Specialist

About this role

About Avaron AB

At Avaron, you get the security of permanent employment combined with the variety of working at different customers. We place specialists across everything from tech, IT and industry to project management and business support – and whatever the assignment, you have a consultant manager who is there for you and your development. About the Role You will join a Factory IT & Digitalization team in a production-critical environment where stable applications, integrations, and infrastructure are essential to daily operations. In this role, you will work close to production and help ensure that PCs, applications, and related IT services support the business without disruption. The role combines hands-on support with continuous improvement. You will collaborate with technicians, users, and suppliers, handle incidents and changes, and contribute to better processes, documentation, and monitoring across the technical landscape. It is a strong opportunity if you enjoy solving real operational challenges in an industrial setting where your work has visible impact. Job DescriptionYou will provide PC and application support for production in a factory IT environment. You will troubleshoot incidents across applications, integrations, and infrastructure, and coordinate resolution when issues affect operations. You will drive change management activities for the systems and services your team supports. You will contribute to problem management and root cause analysis for recurring or serious issues. You will work on improvements in processes, documentation, and monitoring in the technical environment. You will collaborate with production technicians and system suppliers on improvement initiatives and system changes. You will help maintain the application and tools register and keep technical information up to date. Requirements10+ years of experience. Experience and interest in IT infrastructure and applications in a production environment. Knowledge of troubleshoo