Manager, CRM Analytics

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we - Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent - want to join the ride?

We are looking for a Manager, CRM Analytics with a main responsibility in ensuring the Marine Sales Community has access to reliable, actionable and embedded insights within Salesforce CRM. The preferred location is Helsinki, Turku or Vaasa, Finland. Visa or relocation support will not be provided. We offer the possibility of hybrid work.

Your role and responsibilities

As a Manager, CRM Analytics,you focus on providing clear and actionable in-tool insights such as recommendations on next steps that enable data-driven decision making and sales growth. You do hands-on development using CRM Analytics software, and actively contribute to roadmap planning and execution, technical investigations incl. AI exploration, and ad-hoc end user support.

You'll be part of Sales Enablement and Excellence (SEE) team with diverse expertise. We enable sales performance by building strong sales capabilities and tools, data-driven insights, and efficient processes. We are involved in many complex initiatives globally, so you need to be comfortable with fast pace, ambiguity, and working independently with a variety of stakeholders across Sales, IT, and external consultancy. We look for a