Receptionist

Receptionist

We’re looking for a friendly and organized receptionist to be the face of our guest experience!

The location of Star Arctic Hotel on the top of Kaunispää guarantees an unforgettable experience for both our team members and our guests. The surrounding landscape and nature change daily throughout the season - from the beautiful colors of the polar night during the darkest time of winter to the spring sunshine making the snowy fells glow. Our hotel is family-owned, and this can also be felt in everyday life. A strong sense of community is one of the main reasons our employees say they enjoy working at Star Arctic Hotel.

We welcome our guests with warmth and professionalism. We all share one common goal in our work: to create meaningful and unforgettable experiences for our guests. Even in the middle of busy days, we take the time to listen to our guests and pay attention to their individual needs.

In this role, you’ll create a memorable first impression and ensure every guest feels personally welcomed. Team spirit, a calm attitude under pressure, and genuine, individual customer encounters are what we value most.

As an employer, we are constantly developing with the goal of creating a work environment where everyone can feel comfortable being themselves. Our multicultural work community is seen as a great advantage by both employees and guests alike. During the busiest season, our team consists of 70 people working across ten different departments, each playing an equally important role in the Star Arctic story. Our goal is to build an open and transparent workplace culture through clearer communication, open discussion, and genuine listening.

What we expect from you:

You thrive in a fast-paced environment, have a warm approach to service, and enjoy working with people.

Strong teamwork and communication skills

A proactive mindset and the ability to perform well under pressure, with strong customer-focused problem-solving skills

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