IT Specialist, Coolbrook Oy, Helsinki
About this role
We are looking for an IT Specialist for our Client Coolbrook Oy. In this role, you will play a key role in supporting and developing Coolbrook's IT environment and develop your expertise as part of a global team. Most importantly, you will be joining a team of fantastic colleagues who are supportive and committed to a shared mission.
About the role
As the primary IT point of contact, you will manage daily support while driving strategic development projects. You will work closely with the CFO and external partners to ensure a seamless technical environment for Coolbrook's growing team.
We offer an opportunity to grow in the role, and a modern office in the heart of Helsinki. You will have the freedom to influence Coolbrook's IT strategy while contributing to a global sustainability mission.
Work tasks
This role combines hands-on end-user support with broader IT development responsibilities in a fast-paced international environment. Your tasks will include:
Resolve daily IT issues for internal users in Finland, UK, Netherlands and India
Coordinate with external IT partners for complex technical escalations
Manage software licenses and hardware leasing agreements
Maintain accurate hardware and software asset registers
Execute IT development projects from the technical backlog
Administer Microsoft cloud environments including M365, Intune, and Azure
Implement new IT initiatives to support rapid organizational growth
We are looking for
Hands-on experience with Microsoft cloud services including M365, Intune, and Azure
Previous relevant work experience , e.g. IT Specialist, IT support or Service Desk
Suitable degree in Information Technology, Computer Science, Engineering or a related field, or equivalent practical experience
Fluent English communication skills
Ability to take initiative and work independently in a dynamic startup
It is meritorious if you have
A genuine interest in technology and continuous learning
Previous experience working in an internationa