Live and work in Malta 🇲🇹 Finnish Customer Service Role

Ready for a sunny adventure abroad with 300+ days of sunshine? If you’re communicative and eager to join a dynamic, creative team, we want you! Read on…

About the role

Do you also find it frustrating when it’s hard to get a clear answer? So do we! That’s why, as a Customer Service Hero, you are the go-to person for all service, account, and payment-related needs of the customers.

The iGaming industry revolves around online games of chance and betting. This includes a wide range of activities, from online casinos and sports betting to poker platforms, all accessible via the internet. As a Customer Service Hero in this field, your mission is to provide the best possible service to players. Every day, you bring your positive energy to phone calls, chats, and emails to help customers with their questions and concerns within the exciting world of iGaming.

Moreover, sharing your ideas to continuously improve the system and ensure the company stays ahead is extremely important. Providing valuable feedback to team leaders and Country Managers, and keeping the knowledge base updated, is a significant part of your role. No two days are the same in this role, and that’s what makes it so amazing.

What do you get?​

Gross monthly salary of €2,166.67.

A monthly performance bonus of up to 10% of your salary.

2 weeks of free accommodation in an apartment close to work, plus help finding a permanent place to live.

Reimbursement for your flight costs.

Annual wellness allowance of €250 (pro-rata), for things like gym memberships.

Opportunity to work in a hybrid model: part-time from home and part-time in the office (at least 2 days per week in the office). You’ll also get a €250 one-time bonus to set up your home office.

Private health insurance.

After your probation, you’ll have the freedom to work from anywhere in the world for up to 40 days per year!

27 days of vacation.

Start your week right with breakfast at the office every Tuesday, enjoy lunch on Mondays and Wednesday