Key Account Manager

Metsä Tissue

Metsä Group is a successful forest industry group with roots in the Finnish forest - Our parent company is a cooperative of over 90,000 forest owners. Metsä Group's Tissue and Greaseproof Papers business, Metsä Tissue , produces hygiene products for households and professionals, and greaseproof papers for cooking and food packaging. Our high-quality locally produced brands - Lambi, Serla, Mola, Tento, Katrin and SAGA - make daily life cleaner.

We welcome people from diverse backgrounds and different stages of life. Metsä has space and opportunities for many kinds of talent, regardless of age, gender, ethnic background, sexual orientation, disability or other characteristics - Metsä is for all. Read more: metsagroup.com/metsaforall .

This recruitment is carried out anonymously.

Metsä Tissue is currently looking for

TWO KEY ACCOUNT MANAGERS

to join our Commercial Team.

What is the job that awaits you?

As a Key Account Manager, you will play a central role in building, managing and growing long-term partnerships with a number of local key accounts and end-customers. Your mission is to drive profitable sales growth through proactive value based selling, strong customer relationships and a deep understanding of market dynamics.

In this role, you are responsible for the full account management of your customers - from identifying business opportunities and participating in tenders to offer creation, pricing decisions and new product placements. You analyze market trends and customer needs, translate insights into concrete actions and execute the local sales plan accordingly.

You work closely with internal stakeholders such as Marketing, Customer Service, Demand Planning, Supply Chain and Sales Operations to deliver high customer satisfaction and resolve issues efficiently. You also actively maintain CRM data, follow up on customer performance and bring the voice of the customer into cross-functional development initiatives. Ultimately, you are acc