SAP Finance Specialist
About this role
We are seeking an SAP Finance specialist with primary expertise in RE-FX and secondary expertise in SAP FICO, In-House Cash, Payments, Asset Accounting, and Project Systems (PS).
I am Darshanjeet Singh Sachdeva, Hiring Manager, and I am leading SAP Finance Control, Group Reporting and Treasury Solutions team at Telia Group IT. I am looking forward to strengthening our SAP team to help us out with all the exciting work we do!
This role is responsible for supporting day-to-day operations and delivering minor developments within SAP S/4HANA for the Nordic countries (Sweden, Finland, Norway & Denmark).
The role requires close collaboration with Solution Architects, Product Owners, other functional SAP teams, and technical teams (including Integration, Basis, ABAP, and Fiori developers), as well as coordination with the IT Service Manager responsible for the relevant domain.
We follow ITIL best practices and SAP change management procedures and work according to SAFe framework.
Responsibilities
- This person is expected to provide timely support to business users, including issue troubleshooting, system monitoring, and executing minor enhancements within their area of expertise. You will:
- Provide functional support to end-users encountering issues or 'how to' questions with daily transactions and routine processes (e.g., period-end closing, mass data maintenance activities).
- Monitor critical job runs and ensure timely, accurate communication of findings or incidents to relevant business and technical stakeholders. Drive prompt issue resolution.
- Take ownership of operational responsibilities within your domain, including ticket resolution and troubleshooting. Be prepared to handle minor, major, and critical incidents as well as service requests in line with agreed OLAs. Perform root cause analysis (RCA) and document findings as needed.
- Translate business needs into detailed functional specifications for technical teams. Perform design and required configurations, ex