IT-onsite support in Helsinki
About this role
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Your skills18 months of IT experience (or equivalent)
Ability to build relationships
Excellent time management skill
Experience in OS, Apps and H/W installation and troubleshooting depending on project products
Fluent in Finnish and English language
driving license (B), is an advantage
Your tasksProvide day to day local/remote desktop support
Handle inbound calls and answer questions
Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
Your benefitsInternal career development program
Collective agreement