Order Management Analyst - Italian Speaker
United Kingdom - Surrey FrimleyCompetitiveOn-siteFull time0 applicants
About this role
SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.
Order Management Analyst - Italian Speaker
Function:
Shared Service Centre - Customer Fulfillment
Responsibilities
- To leverage communication and influencing skills in relation to order management, to maximize the customer case fill (and on time delivery if appropriate) in line with departmental and customer targets;
- To maximise collaborative ways of working with trade customers through analysis; to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners in the local business to drive commercial and supply chain initiatives;
- To professionally manage stock allocations in line with local sales & supply chain teams’ expectations in low or out of stock situations;
- To ensure the effective management of new product listings and delists into customers through liaison with the local sales & logistics service providers;
- Ensure the accurate and smooth processing of customer orders and master data (Customer & Material Data) in SAP.
- Experience you’ll bring:
- Fluent in English and Italian both written and verbal and if you have Greek it would be an advantage
- Supply Chain Experience or understanding of end-to-end Supply Chain (desirable)
- Previous experience in customer services and order management experience (desirable)
- Intermediate level in Word, Excel and Outlook
- Behaviours you’ll need:
- Influencing, presenting, communication and problem- solving skills
- Ability to establish collaborative and trusting business relationships, through professional, proactive interactions
- Very good team player
- Mindset to seek continuous improvement