Technical Services Specialist - Industrial Europe

About this role

Responsibilities

• Provide expert technical support for complex application requirements and resolve technical queries quickly and effectively
• Partner closely with Sales teams to support prospect and pipeline management as the technical authority within the agreed market framework
• Visit customers when required to diagnose and resolve product or application-related challenges
• Coordinate and support product trials, including interpretation of laboratory reports and technical data
• Maintain up-to-date knowledge of lubrication science, industry trends and technical innovations
• Deliver technical training to internal staff, sales teams, distributors, technical service vendors and customers
• Empower the field force through structured technical knowledge sharing
• Contribute to continuous improvement in technical service delivery and customer experience
• What We’re Looking For
• Education
• Relevant technical certification or engineering degree

Requirements

• Strong technical understanding of lubricants and product applications
• Engineering or technical background required
• Experience supporting industrial customers or working within technical service environments is highly desirable
• Skills & Competencies
• Technical Skills
• Deep expertise in the science of lubrication
• Strong knowledge of Castrol product ranges and industrial offers
• Solid understanding of industry trends and customer operations across multiple sectors
• Relevant language skills for the European market
• Core Competencies
• Offer & Product Knowledge – Mastery
• Customer Relationship Management – Skilful
• Customer Training – Skilful
• Customer Value Proposition & Engagement – Skilful
• Why Join Us?
• Work at the forefront of industrial lubrication innovation
• Collaborate across technical and commercial teams
• Make a measurable impact on customer performance and satisfaction
• Be part of a high-performing European technical network
• Travel Requirement
• No travel is expected with this role
• Legal Disclaimer:
• We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability
• status. Individuals
• with an accessibility need may request an
• adjustment/accommodation
• related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an
• adjustment/accommodation
• related to the recruitment
• process, please
• contact us
• .
• If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.