IAM Security Engineer

Clavister is looking for an IAM Security Engineer to join their Customer Success team and help customers and partners successfully implement and operate their identity and access management solutions.

In this role, you will work at the intersection of technology, architecture, and customer collaboration. You will guide customers through implementations, troubleshoot complex environments, and help design secure identity solutions that protect digital identities and enable modern access management.

You will play a key role in ensuring that customers gain long-term value from Clavister's IAM solutions while strengthening their partnerships and contributing to the growth of the business.

About the Role

As an IAM Security Engineer, you will work closely with Clavister's customers and partners to design, implement, and optimize IAM solutions including identity lifecycle management, provisioning, authentication, and federation in complex environments. The role combines technical architecture, consulting, and problem-solving, and requires strong collaboration across teams.

You will also contribute to continuous improvements in how Clavister delivers services and supports their customers and partners.

Your responsibilities include:

Leading and driving customer and partner projects related to Clavister's IAM solutions

Supporting implementations, troubleshooting complex technical scenarios, and guiding architectural decisions

Managing several projects, customers, and partners in parallel

Performing health checks, assessments, and analysis of customer environments

Understanding customer needs and recommending improvements to their IAM setup

Building strong, long-term relationships with customers and partners

Contributing to proof-of-concepts and best practices for Clavister IAM implementations

Supporting product management through feedback, bug reporting, and roadmap insights

Collaborating with internal teams including technical pre-sales, support, and product