Scrum Master DDIT US&I

About this role

Responsibilities

• Agile Coaching & Team Enablement
• Coach teams, Product Owners, and stakeholders on Agile mindset, Scrum, and
• SAFe
• practices
• Enable high-performing, self-organized, and autonomous Agile teams
• Foster continuous learning, feedback culture, and continuous improvement
• Support onboarding and scaling of Agile teams across programs
• Promote knowledge sharing through Agile communities of practice
• Scrum &
• SAFe
• Execution
• Facilitate Scrum ceremonies: Sprint Planning, Daily Stand-ups, Reviews, Retrospectives
• Support
• SAFe
• events including PI Planning, Inspect & Adapt, and ART Syncs
• Ensure alignment between team execution and program-level objectives
• Drive consistent Agile ways of working across teams and external partners
• Flow Optimization & Delivery Support
• Identify
• and remove impediments
• impacting
• team effectiveness
• Optimize
• flow using metrics such as lead time, cycle time, and throughput
• Enable sustainable and predictable delivery practices
• Embed continuous improvement actions into team workflows
• Collaboration & Stakeholder Engagement
• Partner with Product Owners on backlog readiness and prioritization
• Act as a bridge between business and IT teams ensuring transparency
• Facilitate collaboration across multi-team and
• SAFe
• environments
• Educate stakeholders on Agile principles and ways of working
• Influence without authority to drive mindset and behavior changes
• Agile Metrics & Continuous Improvement
• Track Agile KPIs including velocity, cycle time, flow efficiency, and predictability
• Use data insights to drive continuous improvement
• Promote Inspect & Adapt culture at team and program level
• Drive improvements across processes, people, and tools

Requirements

• Bachelor’s degree in IT, Engineering, or related field
• Certified Scrum Master (CSM, PSM, or equivalent)
• SAFe
• certification preferred
• 7+ years of Scrum Master experience in Agile environments
• Strong
• SAFe
• and Agile
• expertise
• Experience in global and matrix organizations
• Technical & Tooling Skills
• Jira, Confluence
• Agile metrics dashboards and reporting tools
• Salesforce (Marketing, Sales, Health Cloud)
• Veeva CRM
• CMS platforms (Drupal)
• Commitment to Diversity & Inclusion
• Novartis is committed to building an outstanding, inclusive work environment and diverse
• teams
• representative of the patients and communities we serve.
• Skills Desired