Director Commercial Development, DPS

About this role

Responsibilities

• Support the development of business offerings (new and optimized) and business model strategies through understanding of the market, customer needs, and competition.
• Support the launch of offerings to commercial teams in alignment with strategic marketing, including assisting with trainings and participating in customer discussions and negotiations.
• Actively contribute to the development of the commercial strategic plans to help achieve business growth goals.
• Provide input to the long-range asset optimization plan to support commercial and operational alignment.
• Communicate the commercial strategy internally. Focus on customer relationship management by supporting the sales team during proposals, contract negotiations, and governance (e.g., JSCs).
• Demonstrate solid scientific understanding of Biopharma and CDMO market trends. Supports preparations for key conferences and customer-specific events.
• Define pricing and contract framework development for individual programs and assists sales during negotiations.
• Support customer satisfaction efforts in collaboration with PM and Sales, helping track and follow up on customer needs and feedback.
• Contribute to competitor intelligence by tracking customer feedback, competitor offerings, and market changes in collaboration with Strategic Marketing and Market Intelligence.
• What you will bring to Lonza:
• A Bachelor's degree or higher-level degree, preferably in a life science- related field.
• Significant experience generating business strategies
• Strong technical and commercial international background with business experience in the pharmaceutical supply industry, including experience of contract terminology and negotiation.
• Knowledge across mammalian development/IND requirements and CMC activities/commercial launch and long-term supply.
• Collaborative by nature, with strong written and verbal communication skills to work effectively across teams.
• Customer-focused, with strong interpersonal awareness and a proactive approach to understanding and meeting customer needs
• Ability to travel on occasion, up to 20% average.

About Lonza Group

At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board. Ready to shape the future of life sciences? Apply now.