Commercial Product Manager

Are you someone who enjoys making sense of complex products, pricing, and services and turning them into clear commercial offerings?

Nice to meet you! I'm Milja Valentine, a Senior Talent Partner at LeadDesk. Together with Sanna Mutka, who leads our CPaaS Operations (communications platform as a service), the telecom side of LeadDesk's contact center business. We are now looking for a Commercial Product Manager to join our team and help develop and commercialise our CPaaS offering across Europe.

This is a hands-on role combining product managemnet, operational improvement, and commercial ownership. You will work closely with sales, finance, operations, and technical teams to improve how our telecom and CPaaS services are packaged, priced, and operationally managed. This role is about bringing more structure, clarity, and commercial value into a growing business area. You will also collaborate closely with Sales to support customer discussions, improve commercial offering structures, and help ensure our solutions meet both customer and business needs.

What's in it for youDirect influence on how our CPaaS offering is packaged, priced, and developed across multiple European markets

Broad exposure across product, sales, operations, and finance in a growing business area

A chance to grow your commercial product expertise in a complex telecom and CPaaS environment

Play a key role in shaping the growth journey and commercial development of a strategically important business area

Experience a truly international work environment, collaborating with talented colleagues from 27 nationalities across 8 countries in a multicultural and diverse setting

Flexible and hybrid. Enjoy work-life balance with flexible hours and a hybrid model, 3 days a week at our HQ Helsinki office in Kallio.

We take care of our people. Benefits include lunch, culture, sports and wellbeing benefits, and comprehensive occupational healthcare. Our welcoming office is always stocked with snacks

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