Closing Expert

About this role

Responsibilities

• based
• on business needs.

Requirements

• Blend
• ing
• problem solving and decision making to positively
• impact
• the guest experience and resolve guest
• concerns
• Ability to adapt to different gue
• st interactions and
• situations
• As a
• Closing Expert
• , no two
• days
• are ever the same, but a typical day will
• most likely include
• the following responsibilities:
• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:
• Greet:
• 10ft: be friendly – smile, make eye contact, or wave
• 4ft: greet the guest, smile and
• initiate
• a warm, helpful interaction
• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
• End every guest transaction with a sincere thank you
• Actively support team efforts and
• assist
• peers in other areas while
• maintaining
• a positive and respectful attitude
• Adjust to business and guest needs to deliver an easy and inspiring guest experience
• Demonstrate a service culture that prioritizes the guest service experience by delivering the service
• standard
• .
• Consistently execute closing routines to deliver a
• clean and organized
• store
• .
• Support business area teams in completing closing tasks as dictated by daily priorities and guest
• traffic
• .
• Support consistency in closing experience and routines
• in partnership with the Closing T
• eam
• L
• eader
• or ETL
• .
• Work in all departments to ensure
• sales
• floor is
• full, zoned and in stock for
• guests
• .
• Follow processes accurately with attention to detail,
• monitor
• own progress
• and accurately prioritize
• tasks
• .
• Operate powered equipment
• safely and
• only if
• certified
• .
• D
• emonstrate a culture of ethical conduct,
• safety
• and
• compliance
• .
• Work in a safe manner
• at all times
• ;
• comply with
• all safety policies, best practices, and training; report hazards and correct where possible.
• Support guest services such as back-up cashier,
• order pick up (OPU)
• ,
• Drive-up
• (DU)
• Orders and Returns
• ,
• and
• maintain
• a compliance culture while executing those duties, such as compliance with federal, state, and local
• adult beverage
• laws.
• All other
• This m
• ay
• be the right job for you if:
• You enjoy interacting and helping others - including guests that
• shop
• our store and fellow team members you work with
• .
• You thrive in a fast-moving, highly
• active
• and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
• You are open to
• working
• a flexible work schedule with varying hours,
• days
• or shifts (including nights, weekends,
• holidays
• and other peak shopping times).
• The good news is that we have some amazing training that will help teach you everything you need to
• k
• now to be a Closing Expert
• .
• But
• there are a few skills you should have from the get-go:
• Welcoming and helpful attitude toward
• all
• guests and other team members
• Ability to communicate on multiple frequency devices and
• operate
• handheld
• scanners, and
• other technology equipment as directed.
• Work both independently and with a team
• Resolve guest questions quickly on the
• spot
• Willing to educate guests and engage around products and
• services
• Attention to detail and
• follow multi-step
• processes
• Capability to remain focused and composed in a fast-paced environment and
• accomplish
• multiple tasks within established
• timeframes
• We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
• Accurately handle cash register operations
• as
• needed
• Climb up and down
• ladders
• Scan,
• handle
• and move merchandise efficiently and safely, including
• frequently
• lifting or moving merchandise up to
• 4
• 4
• pounds
• without
• additional
• assistance from
• others
• Flexible work schedule (e.g., nights,
• weekends
• and holidays); come to work when scheduled,
• work scheduled shifts and take required meal
• and rest breaks
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
• Find competitive benefits from financial and education to well-being and beyond at
• https://corporate.target.com/careers/benefits
• .
• Benefits Eligibility
• Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_A
• Americans with Disabilities Act (ADA)
• In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.