BDM UCaaS & CCaaS
About this role
At TD SYNNEX we are dedicated to staying ahead of the curve and embracing emerging technologies that will shape the future. We believe in the power of the next generation to drive innovation and redefine what's possible and we prioritize the wellbeing, growth, and inclusivity of our diverse workforce.
We are seeking an exceptional talent to join us and lead the way in advancing next-gen solutions, constantly pushing the boundaries of what’s possible in the rapidly evolving technology landscape. Joining our team means being part of a company with an unwavering commitment to excellence, where we foster a collaborative and inclusive work environment, in which every voice is valued and, ideas are encouraged to flourish.
Job Purpose
The Business Development Manager UCaaS & CCaaS is
responsible for driving growth of Unified Communications and Contact Center solutions within the Maverick division of TD SYNNEX
.
This role focuses on developing business with selected channel partners,
increasing vendor adoption, and expanding TD SYNNEX’s market share in cloud communications solutions
.
Responsibilities
- Develop and grow new and existing channel partners
- focused on UCaaS & CCaaS solutions
- Drive pipeline creation and support partners
- in closing mid-sized and strategic deals
- Increase vendor market share
- through focused partner engagement and business planning
- Act as the main interface
- between vendors, partners, and internal TD SYNNEX teams
- Translate vendor strategies
- into clear, actionable partner initiatives
- Support pricing, deal structuring, and basic commercial negotiations
- Collaborate closely with
- sales, pre-sales (FSE), and marketing
- to execute go-to-market activities
- Maintain
- accurate pipeline
- visibility and regular forecast updates
- Build strong, long-term partner and vendor relationships
Requirements
- 1–3 years of experience in business development
- , sales, or partner management within the IT or cloud solutions industry
- Good understanding of
- UCaaS and/or CCaaS
- solutions (telephony, cloud communications, contact centers)
- Experience working with
- channel partners and vendors
- Proficiency in Portuguese, and good English level.
- Strong commercial mindset with basic negotiation skills
- Ability to communicate clearly with customers, partners, and internal teams
- Self-driven, proactive, and comfortable working autonomously
- Strong relationship-building skills in a matrix, multinational environment
- Bachelor’s degree or equivalent professional experience
- If you’re ready to play a pivotal role as BDM UCaaS & CCaaS accros Iberia, we’d love to hear from you.