Customer Support Specialist

About this role

Responsibilities

• Manage customer orders and support order-related inquiries
• Coordinate with internal teams to ensure smooth order handling and delivery follow-up
• Support and improve electronic order flows and internal processes
• Work in SAP and other internal systems/tools
• Ensure timely communication with customers and stakeholders
• Identify improvement areas and support process development

Requirements

• 1–3+ years of experience in customer service, order handling, or administration
• Experience working in ERP systems (SAP preferred)
• Structured, proactive, and able to manage multiple tasks simultaneously
• Strong communication and coordination skills
• Swedish is mandatory, English basic knowledge required
• Business Administration education or equivalent experience is preferred
• This is a full-time consultant position in Västerås or Nyköping through Incluso. Start is ASAP, 7 months limited contract to begin with. This role is 100% onsite in either ästerås or Nyköping.
• Please submit your CV as soon as possible since we will review the applications on an on-going basis.
• For more information about this role, please contact Marianne Nilsson recruiter at Incluso.