Workflow Automation Manager
About this role
Job Description Summary
Looking for a role where you can make a real difference to how science gets done? Join Novartis as a Workflow Automation Manager and play a key part in transforming how our teams work by removing manual effort, improving efficiency, and accelerating impact across critical workflows. In this role, you’ll lead a high-performing automation team, partner closely with stakeholders across the business, and bring innovative ideas to life through business process management, robotic process automation, and artificial intelligence-enabled solutions. If you’re passionate about creating smarter ways of working, enjoy collaborating in a dynamic environment, and want to see the direct impact of your work, this is a fantastic opportunity to help shape the future of how we operate.
Responsibilities
- Lead end-to-end workflow automation, from process discovery through to deployment and continuous optimisation
- Build and develop a high-performing automation team, setting clear priorities and supporting ongoing capability growth
- Deliver scalable automation solutions using business process management and robotic process automation technologies
- Identify and prioritise high-value automation opportunities in partnership with cross-functional stakeholders
- Drive measurable efficiency improvements by reducing manual effort and accelerating workflow cycle times
- Ensure all automation solutions meet enterprise standards for security, compliance, and architectural alignment
- Allocate resources effectively to deliver automation initiatives aligned to business priorities and strategic goals
- Promote a culture of innovation, rapid delivery, and continuous improvement supported by artificial intelligence-enabled tools
- Collaborate across teams to translate complex processes into efficient, automation-ready workflows
- Embed a team-first mindset, fostering collaboration, accountability, and shared ownership of outcomes
- Essential for the role:
- 8+ years delivering workflow automation initiatives from design through to optimisation
- 3+ years of proven people leadership experience, building and developing high-performing teams
- Strong stakeholder management experience, with ability to influence across functions and seniority levels
- Strong capability in analysing and redesigning complex processes and delivering business process management and robotic process automation solutions at scale to improve efficiency
- Proven experience managing resources and delivering against time-bound priorities in a matrixed environment
- Practical understanding of artificial intelligence capabilities and their application within workflow automation
- A mindset of curiosity that drives continuous improvement and change
- Experience working within life sciences, pharmaceutical or similarly complex, regulated environments
- Desirable for the role:
- Formal training in project management methodologies such as Project Management Professional, Agile or Certified Scrum Master
- Experience in pharmaceutical drug discovery or working within a scientific research environment
- Benefits & Rewards