Director Learning & Development

Job Description

Are you an entrepreneurial leader passionate about building high-performing teams and shaping the future of corporate learning? Join us to launch and lead a new, state-of-the-art learning creation hub that will deliver impactful solutions to our global workforce.

Purpose of the Position

As the Leader of our new L&D Regional Capability Center in Prague, you will be the architect and operator of a vital new function. You will build, lead, and scale a center of excellence responsible for producing high-quality learning content for our employees worldwide. This is a unique opportunity to establish a "business within a business," driving operational excellence, fostering a vibrant team culture, and making a tangible impact on our company's growth and our employees' development.

Welcome to Our Team

You will be joining Global Learning & Development (GLD), a dynamic and forward-thinking organization committed to creating a culture of continuous learning. You will report to the Executive Director of Learning Creation & Portfolio and serve as a key member of their leadership team. While you will build your own team in Prague, you will be an integral part of a collaborative global ecosystem, partnering with learning experts, HR leaders, and business stakeholders across the company to deliver learning at scale.

Main Responsibilities

Build & Lead the Organization:

Recruit, develop, and lead a multi-disciplinary team of learning designers, developers, project managers, and localization experts, fostering a culture of high engagement and performance.

Establish the Capability:

Design and execute a phased strategy to stand up and scale the center's operations, services, and impact from the ground up.

Drive Operational Excellence:

Own the center's end-to-end delivery performance, ensuring all projects meet targets for quality, timeliness, and budget.

Manage Stakeholder Relationships:

Serve as the primary point of contact for the center, partnering with global leaders to align on priorities, manage expectations, and report on performance.

Oversee Financial Performance:

Manage the center's budget, track key financial metrics, and drive cost efficiency through process improvement and standardization.

Champion Quality & Standards:

Ensure all work produced adheres to our global standards for learning design, accessibility, and brand compliance.

Implement Governance & Workflow:

Establish and manage the intake, allocation, and tracking of all production work, ensuring intelligent resource management and clear capacity planning.

Serve as a Local HR Leader:

Act as the primary HR-facing leader for the team in Prague, overseeing compliance, career development, and employee support in partnership with our HR division.

Your Profile

Proven Leadership:

Extensive experience leading, coaching, and developing multi-disciplinary teams, including managing other leaders.

Operational & Financial Acumen:

A strong background in managing budgets, driving operational efficiency, and using data to make informed business decisions.

Experience Scaling Operations:

Demonstrated success in building and scaling new functions, such as delivery hubs, shared service centers, or centers of excellence.

Strategic & Execution Mindset:

The ability to balance high-level strategic planning with hands-on operational management to both launch and sustain the center.

Program Management Expertise:

Exceptional organizational and project management skills, with a proven ability to manage complex projects and competing priorities.

Collaborative Partner:

A talent for building strong relationships and navigating a complex, global matrixed organization with a diverse set of stakeholders.

Learning & Development Background:

Experience in L&D operations, learning creation, or a related delivery-focused environment is highly beneficial, but we welcome transferable experience from backgrounds like PMO or IT delivery.

Educational Foundation:

A Bachelor’s degree is required; an advanced degree is a plus.