People Technology Specialist

Life Unlimited.

At Smith+Nephew, we design and manufacture technology that takes the limits off living!

The Global HR Technology function is part of the HR organisation, responsible for delivering solutions that improve or enhance the way Human Resources is delivered at Smith & Nephew, and handles HR technology programs, vendors, and operations. The group works with various HR organisations and IT on projects to re-engineer and automate processes that improve efficiencies.

This role involves a high level of relationship management so that the HR function and our HR technology partners continue to champion and develop a partnership to drive simplification, standardisation and automation for long-term success of the HR operating model.

You will proactively find opportunities to further leverage best-in-class technology and minimise technology debt that hinders long-term scalability and work to drive and implement best practice across all platforms, digital innovation, process automation, and emerging technologies that fit business requirements.

Role Overview

As a key member of the Workday Lumiere programme team, you will lead the global design, configuration, and optimisation of Workday Benefits across 43 countries. You will also support and enhance the wider global benefits platform, ensuring seamless integration, accurate data, and a consistent, compliant benefits experience for employees worldwide.

What You’ll Be Doing

Driving Global Benefits Strategy within Lumiere

Shape the strategic direction of Workday Benefits as part of the Lumiere transformation, ensuring alignment with the global HR technology roadmap and long‑term organisational goals.

Owning Global Benefits Design Across 43 Countries

Act as the Workday Benefits SME with full accountability for global alignment, solution design, configuration, delivery, and ongoing maintenance across a diverse and complex benefits landscape.

Ensuring Requirements Accuracy Across All 43 Countries

Validate and document all country‑specific requirements, ensuring they are complete, accurate, and fully reflected in Workday configuration and the new benefits platform.

Preparing Eligibility Rules & Plans for the New Benefits Platform

Build, refine, and validate eligibility rules, benefit plans, and enrolment logic to ensure they are fully ready, compliant, and scalable for deployment on the new global benefits platform.

Supporting the Global Benefits Platform

Partner with internal teams and external vendors to support the broader benefits platform, ensuring smooth integrations, accurate data flows, and a cohesive end‑to‑end benefits experience.

Ensuring Compliance & Best Practice

Embed legal, regulatory, and market‑specific requirements into Workday Benefits configuration while applying global HR best‑practice standards and maintaining audit‑ready processes.

Configuring and Supporting Complex Benefits Solutions

Lead hands‑on configuration of benefits programmes, eligibility rules, enrolment processes, and country‑specific variations, ensuring accuracy, scalability, and operational excellence across all 43 markets.

Partnering with Global Benefits COEs

Work closely with regional and global Benefits Centres of Excellence to understand local needs, translate them into system requirements, and ensure Workday delivers the intended business outcomes.

Championing Customer Experience & Continuous Improvement

Act as a strong advocate for end users, establishing mechanisms to gather feedback from employees, HR teams, and stakeholders, and using insights to drive continuous improvement across both Workday and the wider benefits platform.

Monitoring Service Performance

Help define standards, track performance metrics, and ensure the Workday Benefits service and connected benefits platform remain stable, efficient, and aligned with Lumiere’s transformation objectives.

What You’ll Need to Be Successful

Deep Expertise in Workday Benefits

Extensive hands‑on experience configuring and managing Workday Benefits across multiple countries, ideally at global scale.

Strong Technical Capability

Proficiency in business process configuration, eligibility rules, EIBs, and complex benefits logic, with the ability to translate business needs into robust system solutions.

Experience Supporting Benefits Platforms

Familiarity with global benefits platforms, vendor integrations, and data exchange processes to ensure a seamless end‑to‑end benefits ecosystem.

Analytical & Reporting Skills

Experience with Workday reporting, dashboards, and calculated fields to support insights and decision‑making.

Change & Project Management Awareness

Understanding of structured delivery methodologies and the ability to support change adoption across multiple regions.

Exceptional Stakeholder Management

Ability to influence, collaborate, and communicate effectively with global COEs, programme teams, vendors, and local HR stakeholders across 43 countries.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

Inclusion, Diversity and Equity:

Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/

Your Future:

Generous annual bonus and pension Schemes, Save As You Earn share options and a car allowance.

Work/Life Balance:

Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!

Your Wellbeing:

Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more.

Flexibility:

Hybrid Working Model (For most professional roles).

Training:

Hands-On, Team-Customised, Mentorship.

Extra Perks:

Discounts on Gyms and fitness clubs, Salary Sacrifice Bicycle and Car Schemes and many other Employee discounts.