Entity:
Customers & Products
Job Family Group:
Sales Group
Job Description:
This is a role within the Castrol organization, and the successful candidate will become part of the Castrol ring-fence. If you are part of the ring-fence, it is expected that your employment will move with Castrol to new ownership.
Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, Castrol has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner.
In this role you will be responsible for supporting the team to maximise profitability and sales opportunities by leading and developing business relationships for sales direct/B2B, leading local distributor partners/intermediaries/resellers, building on existing relationships and creating new business opportunities.
Accountable for the execution of the territory sales strategy and responsible for delivering the financial performance targets through robust Joint Business Plans and driving/ over viewing performance to ensure long term sustainable value for the company.
Accountable for providing training on products and services, coaching third parties.
What you will deliver
Drive Sales:
Performs the annual and multi-year strategic plans for territory sales, supporting the development of channel strategies to improve the whole value chain and ensure excellent standards and delivery to customer. Ensures delivery of financial targets through leading regional results and price interventions as defined by our competitive strategy (Eg. Joint Business Plans (JBP), Distributor Offer, Upselling, Indirect sector focus for growth, SmartGains etc.)
Conduct sales activities such as volume and margin analysis, supporting tender activity, leading resolution of customer operational issues and verifying pricing performance integrity to enhance customer perception of value
Develops, agrees (both internally and externally) and implements a Joint Business Plan with the distributor/channel partner, taking in-year and longer term views, providing permanent support and coaching in all areas of its contents including, sales performance, sales capability, customer offer deployment and HSSE and ethics and compliance etc
Spends at least 60% of time with the customers and distributors and is able to navigate conversations across a diverse contact map at all levels and through all functions of the customer to build strong relationships that build trust, generate powerful insights and enable business growth
Makes joint customer calls with Platinum distributors to support development of capability and driving SmartGains framework implementation.
Offer development support:
Develops insight from customers, market sectors, competitors to provide customer/ market intelligence to enable brand distinctiveness and feed offer pipeline.
Business development:
Develops and regularly updates monthly detailed customer events, opportunities & vulnerabilities for the area business review which drives the LBM (Lubricants Business management)
Customer advocacy:
Leads virtual customer account teams to meet customer needs drawing support from Customer Operations, FBT, and Technical Services teams including a clear delegation of responsibilities
What you need to be successful:
Education:
Minimum Graduate or tertiary business qualification with equivalent experience