Head of Business Applications

Join us!

We're always happy to hear from people who are eager to learn and grow, and share our values. Read more about the role and apply by 1.6.2026

About the role

Futurice has just completed a multi-year transformation of its operational systems landscape. As we transition from project mode to a steady-state operating capability, we are looking for a senior leader to take full ownership of our platform.

As an AI and Data first business, we expect our Operations function to lead by example. As the Head of Business Applications, you will make Futurice operate as an AI-native company internally using automation and agentic AI to remove friction, surface real-time insights, and allow us to operate at a higher velocity than our size alone would suggest.

You actively use AI tools in your daily work and know how to apply them to business operations pragmatically. You have a bias for velocity and prefer agile, frequent improvements over "big-bang" programs, balancing speed with quality and cost. We hope that you translate effortlessly between business stakeholders, architects, and external partners, even when making decisions with imperfect information. In addition, you are commercially driven and view licensing and vendor relationships as strategic levers, not administrative tasks.

You bring a senior leadership perspective and your mission and first-year priorities would be to establish the operating model and define governance, intake processes, and vendor management to move us cleanly into a sustainable "run-and-evolve" mode. You translate platform investments into measurable business outcomes like improved sales velocity, staffing utilization, and project margin visibility. Additionally, you make Operations AI-native by building a portfolio of AI use cases (e.g., Agentforce, Claude-style assistants) that reduce manual work and put insights directly into the hands of our leadership.

Reports to: Chief Operating Officer (COO)