Product Analyst

About this role

Responsibilities

• Work across our area supporting programs which enable our business partners to operate without obstacles
• Build expertise on system validations and learn the end-to-end clinical process
• Uncover and communicate user needs with stakeholders at all levels across our company
• Plan, design, and conduct testing activities, engage support teams, and compile critical content for training and communication to users
• Apply a structured approach to discover, document, and manage business process and stakeholder needs
• Gather insight into user journey, behavior, motivation, unarticulated problems, unmet needs, and pain points
• Provide close support to ensure that the IT solutions are both valuable and viable
• Gather documentation related to the business process in the clinical domain, document business/user needs, and trace requests and responses to requests
• Continuously broaden expertise in the Clinical Trials business domain
• Leverage business and user insights to form solutioning ideas and make prioritization decisions to maximize the value of the IT solutions
• Identify business value for our initiatives and determine the best way to measure that our solutions achieve the targeted business value
• Be accountable for enablement, adoption, and growth of the Integrated Trial Monitoring product
• Build knowledge of the existing solutions through IT communities and leverage these for the benefit of business stakeholders
• Partner with squad members including but not limited to scrum masters, technical lead(s), and development team to manage high-quality product delivery leveraging Agile SDLC methodology
• Ensure a healthy backlog of well-formed epics, features, and user stories are maintained, which align with the overall roadmap and serve as requirements for the delivery squad
• Follow and apply the Product Model principles to maximize the business value
• Travel will be required (~5 to 15%)

Requirements

• Bachelor’s degree with a preference for Engineering, Computer Science, Information Systems, or a related field
• 2+ years of experience as a Product/Business Analyst or similar role
• Experience with working within a global team
• Open and receptive to listening, able to ask thoughtful questions
• Curious and persistent, able to discern pain points, simplify complex problems, conduct root cause analysis, and identify recommendations for improvements
• Critical thinker who can effectively balance the needs of stakeholders and users, embracing new ideas/evidences to foster a collaborative atmosphere
• Able to adapt to rapidly changing technology and apply it to business needs
• Ability to understand business issues and needs, and easy rapport with peers and executives
• Able to keep work on confidential projects within a select group and maintain confidences
• Adept at managing diverse relationships across expertise, geography, and culture, regardless of organizational hierarchy
• Great organization skills with the ability to manage competing priorities and coordinate activity and responses among multiple people/groups
• Self-driven with the ability to work in a self-guided manner
• Outstanding English (written and verbal) communication skills – able to effectively communicate complex concepts in simple ways