At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Monitors account activity to identify fraudulent financial transactions and violations. Secures accounts to prevent losses. Works with internal departments to validate that charges are authorized. Works with merchants to resolve customer service issues or fraudulent activity. Maintains merchant processing statistics and records.
Schedule:
This role offers a consistent and predictable weekly schedule consisting of the following:
Saturday & Sunday: 8:00 a.m. – 4:30 p.m.
Three weekdays: 9:30 a.m. – 6:00 p.m.
Your assigned weekday schedule will remain consistent each week (for example, Monday–Wednesday).
Basic Qualifications
High school diploma or equivalent
Typically five or more years of related work experience
Preferred Skills/Experience
Ability to interpret technical and administrative instructions to answer recurring questions and use as a guide in solving similar problems or situation
Experience with loss mitigation
Effective verbal and written communication skills
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Technical or trade school certificate in business or computer science preferred
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our
disability accommodations for applicants
.