Junior PS Operations Analyst

About this role

Responsibilities

• Execute operational transactions including order processing, shipment coordination, inventory updates, and sample management.
• Maintain data integrity and traceability through accurate system entries (ERP/WMS/CRM) and documentation.
• Monitor operational KPIs and produce regular status reports and dashboards for the Operations Lead.
• Prepare and verify shipment documentation (BOLs, packing lists, certificates) to ensure compliance with internal procedures.
• Log and coordinate responses for deviations, incidents and CAPAs with Quality and Compliance teams.
• Serve as a primary contact for routine queries from internal stakeholders and third‑party logistics providers; escalate complex issues promptly.
• Participate in continuous improvement initiatives (5S, Kaizen) and support process standardisation.
• Provide backup support for basic planning activities such as replenishment requests and demand reconciliation.
• When assigned to reporting activities, Tier 1 personnel must report to and liaise with the Global LTI Team upon commencement and throughout the reporting process.
• Basic qualifications:
• Fluent in Spanish and English
• 0–3 years’ experience in operations, supply chain, logistics or customer service; experience in a regulated environment preferred.
• Familiar with Microsoft Excel
• Strong attention to detail and demonstrated ability to follow SOPs and work instructions.
• Preferred qualifications:
• Prior exposure to pharmaceutical, biotech or healthcare operations.
• Experience with data visualisation tools (Power BI, Tableau) is a plus.
• Skills & competencies
• Clear, professional communication and stakeholder management.
• Organized, reliable, and able to prioritize competing tasks under tight deadlines.
• Problem‑solving mindset with appropriate escalation discipline.
• Team player with a continuous improvement orientation.
• Flexibility to support occasional after‑hours activities (shipping windows, vendor coordination).