Product Operations Specialist

We're a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to help developers, builders, and creators bring their ideas to life with speed and simplicity, by providing a cloud data platform that makes open-source databases, search, streaming, and application infrastructure easily accessible to everyone.

About the Role

Product Delivery Operations at Aiven is building operational excellence across a fast-growing, cross-functional organization. As a Product Operations Specialist, you'll be the connective tissue between domain leaders, engineering, and product management teams - removing friction, designing process from zero to one, and making our teams faster and more predictable.

What makes this role different today: we're not looking for someone who uses AI occasionally. We're looking for someone who defaults to AI - someone who sees automation, agents, and AI-assisted workflows as the natural starting point when solving operational problems. At the same time, the foundation of this role is operational discipline. AI without solid process thinking creates faster chaos. You'll need both.

What You'll DoOwn and drive the Product Delivery Lifecycle - from ideation to launch - building the process and then making it smarter over time

Design and automate operational workflows using AI tooling, reducing manual effort across metrics reviews, reporting, and process tracking

Support business and metrics review cadences, leveraging AI to surface insights and keep data current

Fix broken operational workflows by working directly with engineering managers, product managers and Technical Program Managers - then look for where AI can make those workflows self-sustaining

Maintain and evolve our operational playbooks, ensuring nothing we build becomes outdated

Introduce and enable minimum viable process - not process for its own sake, but the right guardrails that create flow and predictability