IAM Specialist
About this role
We are looking for a IAM Specialist for a global company in Gothenburg.
Start is in ASAP, 6-month limited contract to begin with, possibility of extension after that.
IAM Specialist – Role Description
We are seeking an identity and access management (IAM) specialist to set up IAM for external users
(customers & agents) which is an enabler to build a modern customer portal where the customer
gets ONE logged in experience. So, when a customer logs in to the customer portal, the customer
automatically has access to other apps it previously has got access to, without having to log-in again
to those. The role requires strong hands-on experience and the ability to work closely with business
and tech teams to deliver reliable, high-quality solutions. We are looking for a results-oriented and
proactive team player that ensures the IAM solution for external users works holistically for the
company, not only for the new customer portal.
Responsibilities
- Review and understand current IAM setup
- Map stakeholders
- Collect the technical requirements
- Gather business requirements and business rules
- Define use cases
- Align IAM strategy
- Process / Solution
- Ensure it will work holistically for the company’s use cases (not only customer portal)
- Define needed process to operate access requests, approvals, admin control, etc
- Define how it will be operated
- Technical
- Align IAM architecture
- Set up Entra External ID, make it work for first two concrete use cases
- o Customer Portal
- o Schedules Application
- Collaborate
- Collaborate closely with current IAM tech people and architects
- Collaborate closely with technical foundation team
- Collaborate closely with customer experience and interaction team
- Required Skills & Qualifications
- Business
- Strong in business analysis to actively seek out business, tech and process requirements
- Stakeholder management
- Process design experience
- Technical
- Proficiency in Microsoft Azure capabilities
- Hands-on experience of