TAq Services Specialist - People Services
About this role
Talent Acquisition Service Specialist
Lisbon, Portugal
Close date: 15/05/2026
About AstraZeneca and our GBS unit:
We are a diverse, inclusive, and innovative group who identify, build, and deliver excellent shared services (which everyone can leverage) to enable AstraZeneca to grow and change at speed. We are passionate about simple process – making it easier to get vital repeatable services done – for our patients, for our
customers, for our teams.
We focus on providing exceptional value that contributes to our company’s success and future by freeing up the business (our customers) to push the boundaries of science to deliver life-changing medicines for patients. With the accomplishments, commitment, and passion that you bring, I’m excited about what we will achieve together towards realizing AstraZeneca’s bold ambition.
About the Role:
Join our dynamic People Services Team based in the Global Hub as a customer service-oriented specialist. You will provide crucial support to our regional HR professionals and customers across our core workforce administration and recruitment administration activities. Utilizing our suite of core and enabling HR technology, you will execute a range of activities, directly contacting customers and HR professionals when need to solve more complex problems.
Accountabilities:
Your role will involve scheduling job interviews, managing calendars, creating job contracts, managing candidate communication, providing administrative support throughout the recruitment process, performing data quality checks, working with Talent Acquisition teams, and looking for opportunities to improve process execution and technology usage. You will also support the expanded provision of HR Services from offshore teams by building customer trust in the People Services’ ability to deliver.
Essential Skills/Experience:
Experience supporting HR processes and transactions, ideally in Workday
Keen attention to detail and focus on data accuracy
Understanding of common HR and service center enabling technologies – e.g. case management,
telephony and online user portals
Fluent in English
Demonstrated ability to manage competing tasks efficiently and prioritize workload within a matrixed team environment
Experience in Microsoft applications
Highly developed communications, organisation and interpersonal skills
Proven ability to work with confidential data
Experience of delivering against Service Level agreements, including working with third party
providers to meet work deadlines
Ability to think analytically and effectively problem solve using creative solutions
Flexibility and adaptability to change
Experience in process transition/project coordination will be an asset