Do you want to help healthcare providers across the world to make healthcare smarter? Are you ready to lead strategic digital transformation projects and be a trusted partner for healthcare organizations in their technology journey? We are looking for an experienced and driven Customer Delivery Manager to join our Project Delivery team!
Senior Customer Delivery Manager for BeeHealthy
We are on a mission to make healthcare smarter for all - healthcare providers and patients. Healthcare that is more efficient, more impactful, and more affordable. The future of healthcare is in combining the digital and physical, and empowering people to better control their health in an active and preventive manner. We know how to make it happen, but we need the brightest minds to help us succeed in our growth story.
As a Senior Customer Delivery Manager, you will lead new customer implementations and integration projects for our most strategic customers, owning the customer onboarding journey from contract signing to a successful launch. You will navigate complex healthcare environments, build trusted relationships with executive stakeholders, and collaborate closely with internal teams across Sales, Customer Success, Product, and Engineering. Beyond your own projects, you'll get to shape the way BeeHealthy delivers: sharing customer insights, contributing to playbooks, mentoring fellow project delivery team members, and driving continuous improvement in our delivery approach.
Must have skills: 5+ years of experience in client-facing project management, ideally in a SaaS company, health tech, or technology consulting environment.
Proven track record leading multi-stakeholder technology projects with integration complexity and third-party vendors.
Experience in SaaS delivery models and API-based integrations.
Demonstrated ability to manage executive-level customer relationships.
Strong knowledge and practical use of project management methodologies, tools, and best practices, and