Lead Customer Service Engineer
About this role
At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.
Job Responsibilities
Deployment of major consulting projects at key customers: understanding customer’s requirements, working on sophisticated solutions and presenting them to the customer
Deliver product training and live demonstrations for both pre-sales and post-sales customers.
Support and contribute to customer-funded professional services projects involving MSC software.
Create technical knowledge content including how-to articles, presentations, and videos.
Collaborate with internal sales, services, and R&D teams to share user feedback and improve product offerings.
Available to work on customer site
Work closely together with the local and European sales and technical teams.
Requirements
- Minimum 3
- years of experience
- in a similar technical environment.
- Proficient in at least
- MSC Software products
- : Nastran, Patran.
- Strong knowledge of
- aerospace and/or defence industry processes
- .
- Expertise in
- structural analysis
- , including:
- Static and dynamic analysis. Multi-body dynamics, Non linear analysis
- Aeroelasticity knowledge
- MARC a plus
- ADAMS a plus
- Programming Python or other scripting language.
- Apply
- AI and machine learning techniques
- to enhance FEM workflows, including optimization, predictive modeling, and automated meshing.
- Experience with
- FEA simulations
- for complex systems. Multibody a plus
- Strong problem-solving skills and ability to work independently.
- Advanced time management, communications, decision making, human relations, presentation and organizational skills.
- Professional appearance and presentation required
- Pre Sales oriented attitude
- Italian as mother tongue; excellent command of English, written and spoken
- Job location will be in Rome
- We’re doing work that matters. Help us solve what others can’t.