Client Relationship Consultant Banker 3 East 200th St Office

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Client Relationship Consultants build relationships with customers by meeting face to face and engaging them when and where they need to provide the best possible counsel. Strong client relationships are based on trust, assessing and attending to customers’ banking needs, obtaining and processing customer and account information, educating clients on available deposit and loan products and services, and recommending financial solutions based on each customer’s unique goals and needs. They are also responsible for originating and closing consumer loans, opening accounts, and opening and/or closing the branch.

This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.

Basic Qualifications

High school diploma or equivalent

Four to five years of customer service experience

Four to five years of sales experience

Preferred Skills/Experience

Proven ability to build and foster relationships with clients through proactive outreach and follow up

Ability to effectively engage and communicate with clients

Thorough knowledge of retail product philosophy, policy, procedures, documentation and systems

Advanced knowledge of all retail products and services

Proven customer service and interpersonal skills

Experience in participating in sales campaigns/promotions

Strong mathematical, problem-solving and negotiation skills

Strong verbal and written communication skills

Experience in the financial services industry preferred

Previous supervisory experience preferred

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our

disability accommodations for applicants

.