Community Manager, Berlin
About this role
About Air Apps
At Air Apps, we believe in thinking bigger-and moving faster. We're a family-founded company on a mission to create the world's first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018-and now with offices in both Lisbon and San Francisco-we've remained self-funded while reaching over 100 million downloads worldwide.
Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you'll be a creative force, shaping products that empower people across the globe.
Join us on this journey to redefine resource management-and change lives along the way.
Responsibilities
- As a Community Manager at Air Apps, you will be responsible for building, growing, and engaging our user community across forums, social media, and user groups. You will foster a positive and inclusive environment, facilitate discussions, and create strategies to keep users engaged and connected to our brand.
- This role requires strong communication skills, creativity, and a passion for community engagement to enhance user experience, increase brand loyalty, and strengthen our community presence.This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts.
- ResponsibilitiesDevelop and execute community engagement strategies to grow and support user communities.
- Manage and moderate forums, social media groups, and user discussion platforms.
- Engage with users by responding to questions, moderating discussions, and fostering positive interactions.
- Organize and promote community events, webinars, and Q&A sessions.
- Collaborate with marketing, product, and support teams to ensure a seamless user experience.
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