Executive Assistant

About this role

Responsibilities

• Provide proactive and strategic diary and time management for the Founder and another Core member
• Coordinate complex international and domestic travel, including flights, accommodation, and visas.
• Build and nurture strong relationships with key internal and external stakeholders.
• Prepare presentations, reports, meeting agendas, and organise minutes where required.
• Act as a trusted gatekeeper and advisor, helping executives focus on what matters most.
• Assist with planning and organising internal and external events.
• Help coordinate team offsites and important meetings.
• Support the wider office team with ad-hoc administrative and logistical tasks.
• Occasionally assist executives with ad-hoc personal errands to optimise their schedules and efficiency.
• Executive Assistant experience supporting C-suite executives in a fast-paced, high-growth tech environment, supporting C-suite leaders with confidence and precision.
• Advanced organisational and time management skills, with meticulous attention to detail and the ability to stay one step ahead at all times.
• Fluent in both English and Italian, and an excellent communicator who can build strong relationships across all levels of the business.
• Flexible with working hours and understanding the needs of the role, comfortable collaborating across time zones, and highly skilled in managing complex travel arrangements.
• Background in booking complex business travel.
• Highly efficient, resourceful, and solutions-oriented.
• Outstanding communication and interpersonal skills, comfortable dealing with all levels of stakeholders.
• High levels of ownership and accountability ; put team before own interests and enjoy being part of a highly collaborative team.
• Excited by the opportunity to travel to London around once a month (excluding summer), using these trips to build connections, stay close to the heart of the business, and immerse yourself in an international environment.

Requirements

• Strong proficiency with G-Suite, Slack, TravelPerk, and MacOS.
• Able to maintain the highest levels of confidentiality and discretion.
• Experience supporting multiple executives simultaneously.
• Experience assisting with internal and external event organisation is a plus.
• Fluency in Italian.
• Competitive salary and meaningful equity in the company 💰
• Flexible hours and hybrid working. Split your time 50/50 between working from home and our welcoming offices in London and Milan , spending 2-3 days per week in the office.
• A one-off contribution of €200 to help you set up your home office 💺
• Flexible holiday policy, with 24 days as standard ✈️
• 2 volunteering days to support causes important to you 🌳
• Life Cover as part of our benefits package, offering financial protection and peace of mind for you and your loved ones 🛟
• Generous parental leave, above and beyond statutory requirements and with no minimum tenure 👩‍👩‍👦
• Meal vouchers for every day you’re working, including while remote
• Free lunch from Deliveroo 🥙
• Budget to spend on learning & development each year 📚
• 12 fully-paid wellbeing days a year and your birthday off (on top of the holiday allowance) 🕊- these are extra days of leave focused on your wellbeing - you just book them off and spend them how you wish!
• Membership of mental wellbeing platform Spill 🧘

About TrueLayer

TrueLayer is Europe’s fastest-growing Pay by Bank network. We power smarter, safer and faster payments by combining real-time bank payments with financial and identity data. E-commerce, iGaming and Financial Services businesses use our products to onboard new users, accept money and make payouts in seconds, and at scale. Live across 22 countries and with 1 new user joining TrueLayer’s Pay by Bank network every 3 seconds, we’re in a very exciting growth stage. This is why we’re expanding the team across our offices in London, Milan, and Dublin. Listed in Sifted as one of the 100 fastest growing start-ups in UK & Ireland, and CNBC’s World Top Fintech Companies, we’re trusted by industry leaders like RyanAir and Just Eat Takeaway for continued innovation within our payment products. To date, we’ve raised over $300 million from world-renowned investors including Stripe, Tiger Global, Northzone, and Tencent. But this is just the beginning. We’re looking for people who are excited about joining the Pay by Bank revolution and helping us change the way the world pays. Could this be you? Description We're looking for a skilled and experienced Executive Assistant to provide comprehensive support to two members of our executive team: our Founder and another Core member (to be determined. This role is a unique opportunity to work closely with inspirational leadership at a crucial time for TrueLayer’s growth. It’s fast-paced, high-impact, and not for the faint-hearted — but if you’re innovative, curious, experienced, and thrive in complexity, you’ll find this role incredibly rewarding. This is a fantastic opportunity for someone ambitious and driven, looking to grow their career in a dynamic and supportive environment.What we expect from you as an Executive Assistant Executive Support: Provide proactive and strategic diary and time management for the Founder and another Core member Coordinate complex international and domestic travel, including flights, accommodation, and visas. Build and nurture strong relationships with key internal and external stakeholders. Prepare presentations, reports, meeting agendas, and organise minutes where required. Act as a trusted gatekeeper and advisor, helping executives focus on what matters most. Team & Event Support: Assist with planning and organising internal and external events. Help coordinate team offsites and important meetings. Support the wider office team with ad-hoc administrative and logistical tasks. Continuously seek to improve executive operations and administrative processes. Personal Support: Occasionally assist executives with ad-hoc personal errands to optimise their schedules and efficiency. Executive Assistant experience supporting C-suite executives in a fast-paced, high-growth tech environment, supporting C-suite leaders with confidence and precision. Advanced organisational and time management skills, with meticulous attention to detail and the ability to stay one step ahead at all times. Fluent in both English and Italian, and an excellent communicator who can build strong relationships across all levels of the business. Flexible with working hours and understanding the needs of the role, comfortable collaborating across time zones, and highly skilled in managing complex travel arrangements. Background in booking complex business travel. Highly efficient, resourceful, and solutions-oriented. Outstanding communication and interpersonal skills, comfortable dealing with all levels of stakeholders. High levels of ownership and accountability ; put team before own interests and enjoy being part of a highly collaborative team. Excited by the opportunity to travel to London around once a month (excluding summer), using these trips to build connections, stay close to the heart of the business, and immerse yourself in an international environment. Strong proficiency with G-Suite, Slack, TravelPerk, and MacOS. Able to maintain the highest levels of confidentiality and discretion. Experience supporting multiple executives simultaneously. We’d be extra excited if you have: Experience assisting with internal and external event organisation is a plus. Fluency in Italian. Don’t meet all the requirements? Multiple studies have shown that women and people of underrepresented groups are sometimes less likely to apply to jobs unless they meet every single requirement. At Truelayer, we are committed to building a diverse workforce, so if you are excited about this role and have the essential skills, but not the entire checklist - we’d still love to hear from you!